The Mitel acquisition of Shoretel was completed in September. Tricom is pleased to now be a Mitel business partner. Travis Joyner, Tricom Sales Manager and Steve Chandler, Tricom Vice President, had the opportunity to meet with Todd Abbott, Mitel EVP for Global Sales and Services, and other Mitel executives in Greenville, SC last week. The day after our meeting they were making their initial announcements with regards to specific product plans. We were very pleased to hear that the Shoretel Connect cloud and premise systems will be the going forward products for everything other than the Mitel Enterprise system that primarily serves large enterprise businesses. While they will make enhancements by adopting phones and applications in their portfolio to work on the “Mitel Connect” platform, the core systems our customers are using will continue to be supported and developed. The combined R&D resources will accelerate that development.
Mitel/Shoretel combined puts them in the #2 position in cloud telephony marketshare!