Managed IT Services
Managed IT Services
Today, technology is the lifeblood of most organizations. Providing seamless IT services is probably not part of your core mission statement though. IT has become increasingly complex and multi-faceted. It just makes sense for most small and medium-sized businesses to outsource some or all of their IT support. We offer Managed IT Services in Raleigh, Cary, Durham, Chapel Hill, Goldsboro, Rocky Mount, Wilson, Kinston, Kernersville, Greensboro, Burlington Winston Salem, Wilmington, and throughout North Carolina.
We also offer Network Support in Raleigh, Cary, Durham, Chapel Hill, Goldsboro, Rocky Mount, Wilson, Kinston, Kernersville, Greensboro, Burlington Winston Salem, Wilmington, and throughout North Carolina.
Tricom provides a comprehensive package of solutions for a fixed monthly price:
- Virtual CIO (ongoing consultation, strategic planning and management)
- Help Desk
- Patch Management
- Security (firewall, anti-virus, malware, dark web, SOC, SIEM)
- Hardware and software- (routers, firewall, switches and access points)
- Back up and disaster recovery
- Cloud Services
- Email and business software (O365, Google)
Contact Tricom for your business’s managed IT services in Kernersville, Raleigh, and across North Carolina.
Tricom Managed IT Options
Your Data is Critical. Protect it!
|Desktop Care||Desktop Care w/ Help Desk¹||Desktop Care Full Service¹²|
|24×7 NOC Remote Monitoring|
|Anti-Virus and Malware License|
|Domain Name Services Monitoring|
|Patch Management with Whitelisting service|
|Approved 3rd Party Patch Management|
|Remote Access Tool|
|End-Client Remote Access Tool|
|Desktop Performance Monitoring|
|Hardware and Software Audits|
|Web-based Management Portal|
|Client Commicator with Self-Help Center|
|Discounted Support Rates|
|Remote Help Desk Support with:||not included|
|Two Hours Onsite Per Month||not included|
|Vendor Liason||not included|
|Purchasing Assistance||not included|
|Standby Workstation||not included||not included|
|Virtual CIO and Strategic Planning||not included||not included|
¹ Services provided during regular business hours only, can be upgraded to 24/7 support.
² Can be upgraded to included managed voice services.