Call Center

Call Center Equipment

We are a leader in North Carolina installing the most reliable phone system Call Centers Greensboro Raleigh, Cary, Durham, Chapel Hill, Goldsboro, Rocky Mount, Wilson, Kinston, Kernersville, Burlington, Winston Salem, Wilmington, and throughout North Carolina.

Whether you need a basic call center or a state-of-the-art Omni-Channel solution that supports email, text, chat, and social media, Tricom can help. We are business partners with Genesys, Avaya, and Gartner – industry leaders in all-in-one cloud system Contact Center equipment. Tricom also offers other solutions that include premise, cloud, and hybrid solutions.

When selecting a Call Center phone system, one size doesn’t fit all. Tricom will assess, price, design, install and support the system. Tricom tailors solutions to provide the right fit instead of providing a system that your business has to try and fit within.

The right fit is the one that gives you the tools to increase productivity and efficiency and help you grow your business profitably while improving client support. Many cloud phone systems out there were designed for the small-office/home-office market and lack true business functionality. Tricom delivers powerful enterprise-class communications capabilities for small, medium, and large organizations throughout North Carolina.

Servers installed in our state-of-the-art data centers are fully redundant with failure protection and are supervised around the clock. This ensures the high availability and reliability that your business demands. This service continuity protects the lifeline of your business by keeping you connected.

Whether you have 10 employees or 10,000, have one location, or 150 offices, we have a solution and the experience to help you communicate better.

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